By air with care
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We recently arranged for transportation of our dog from the UK to Kenya through Passports For Pets. I only ever communicated with one person at the company, Tamara, who was always kind, helpful, professional and replied promptly. This helped a lot as it was my first experience of transporting an animal abroad and I had lots of questions. She arranged everything and made the whole experience much less stressful. Our dog was collected on time and was transported all the way to a town in Northern Kenya. Passport For Pets liaised with a Kenyan pet import company on our behalf. They handled the import paperwork and the second half of the journey. Communication was good all the way along. Our dog arrived safe and well. I would definitely recommend using this company and we will be using them for our return journey when the time comes.
Polly, Nov 2024
Used this company to import some cites 1 species and I couldn't have received a better service if they tried! Sarah helped advise me and kept me updated every step of the way. Will definitely be using again!
Corey Paterson, Apr 2023
I had anxieties about flying my elderly dog from the uk to Australia and felt very taken care of by Katherine. The export process is very complicated and Katherine kept me informed the whole way through the journey.
Rach N, Jan 2023
A massive thank you to Katherine & her team for Tessie's safe arrival in Melbourne. We picked Tessie up from quarantine on Nov 13th and she is well looked after and happy girl! Brilliant service.
Jennifer Leong, Nov 2022
We recently flew our pet dog (Charlie) from UK to Darwin. A stressful time for dog and owner alike. That said, Katherine made the entire experience pretty straightforward and easy to manage, exactly what we needed...
Jamie Falconer, July 2023
We moved from England to Australia in July. We were very worried about our much loved Ragdoll cat Alf travelling such a long way. Katherine was kind and efficient and Alf appeared unfazed by his experiences. I would recommend this company to anyone transporting a pet.
Colin C, Aug 2023
My wife and I were moving to Greece with our dog and we found Nina did a fantastic job of keeping us updated all the time and what we needed to do. They did a great job of getting our wee westie Archie from Scotland to Thessaloniki. Thanks again Nina!
Coll MacDonald, Aug 2023
Absolute perfection. Flew both of my dogs over to Cyprus from UK, a doberman (10) and a mini sausage dog (3). Nina and Holly were brilliant in explaining the process and ensuring all ran smoothly. The girls arrived and they were in super condition. Thank you to all involved.
Lena Bond, Aug 2023
Amazing team looking after my dogs travelling from the UK to Canada. Great service, great pricing. Highly recommend.
Alexandra Jones, Oct 2023
It was an extremely stressful time for us but Katherine was amazing. Making the entire process straightforward and easy. We can’t thank her and the team enough for getting Jess to our new home in NZ.
Richard McMillan, Nov 2023
Katherine and Holly's attention to detail and customer service has been first class. Airsupply ensured we met all rules for Australia. We thoroughly recommend and are glad we chose them to help us.
Les Saunders, Nov 2023
Thank you to Katherine, Holly and the team. They have been amazing and so patient with me stressing and getting Jack on his way and all the update. A big thank you again!! Highly recommend Airsupply Shipping
Kim Mackintosh, Nov 2023
Airsupply were the UK potion of moving my two dogs from Baltimore to Carlisle. Airsupply (UK team with Ian) managed the arrival, customs and health clearance and delivery of Tucker and Lily on a typically miserable British December afternoon from Heathrow to wet Carlisle. Thank you: anyone who is thinking of moving with their pets could not be in better hands.
Geoffrey Rogerson, Dec 2023
Could not be faulted from start to finish. From the handover to the hand-off, their communication was first class. They also worked really hard to fight increasing air fares for us using their well established airline relationships from which we clearly benefited. Lastly, they so obviously care about the animals they are charged with transporting. Thank you Nina and team
Robert Shand, Apr 2024
As any owner of a furiend, I was apprehensive about sending my Cat Karlos to dubai with us. Adding to that, the cost some companies quoted me with were extortionate and they just kept trying their hardest to sell me an overseas agent too. However, Holly was different. She was extremely helpful from the get go, the price was extremely competitive and she was genuinely just there to help. She was always there on the other end of the phone The process was made easy for us and no stone unturned.
Huzefa, June 2024
I have dealt with Airsupply the last two years and my experience has been really positive. It is an efficient, seamless and very friendly service. At times I have needed urgent flights for my pets and they go out of their way to secure them. Compared to other companies their prices are very pocket friendly. I am kept informed of my pets journey from drop off till they get to their destination
Grace, July 2024
A great service from Airsupply. Despite there being lots of complications along the way, they were supportive and responsive at all times. We ended up leaving our cat and dog in the UK at a kennel for 6 months as we had to honour a contract that started before we could move our pets. Holly and the team were unphased by this and worked alongside the kennel as well as ourselves to ensure we were able to be reunited as quickly as possible.
Lorna, July 2024
Air supply Shipping Agents were the first company of several to respond to our request for help in transferring a puppy from the UK to SW France. They, and in particular their agent Holly, explained the process very clearly, calmed our nerves, and addressed all our concerns. They acted in the same way throughout the process, responding quickly and professionally to resolve any issues as they occurred. As a consequence the whole process went smoothly and we now have a calm and confident puppy here with us in France. We would recommend the company to anyone considering having a pet transported from the UK to Europe.
Andy Murcott, September 2024
